Neighborhood Partnership Housing Service (NPHS) is a nonprofit organization that assists families achieve homeownership.
Challenge: Regency's customer, Homeowner Toolbox, needed a non-profit website to expand the online services offered by NPHS to loan modification.
Solution: Regency’s web developers created a custom graphical design with an integrated "talking head" presentation. A registration feature enables members to join for free to gain access to home loan modification tools. A custom stepwise data collection process compliant to federal guidelines gathers information about the member, current loan, property, and financial situation. A special success probability meter gives feedback about member chances for a successful home loan modification. When a member completes the process, the application creates a downloadable, lender-specific, loan modification package in PDF format suitable for submission to their NPHS counselor. The website was implemented with Regency’s .NET suite of web applications and included these features:
- Custom Graphical Design
- Member Registration
- Talking head presentations
- Member login
- Custom data collection workflow with compliance to federal standards
- Online financial worksheet
- Custom success probability meter
- Hardship letter generator with canned selectable phrases
- Lender Specific PDF Loan Modification Package Generator
- Content Management